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HEDNA Asia Distribution Conference: Bangkok 2023

This event aims to advance HEDNA’s mission in the APAC region through education and insight to cultivate successful careers in the ever-changing hospitality industry. So please join us September 11-12, immediately preceding’s event, for a program sure to create and enhance professional connections for all participants.

Monday, September 11
18:00 – 21:00 HEDNA Evening Event

Tuesday, September 12
09:00 – 17:30 Full day of speakers and interactive panel discussions

Monday, September 11

15:00 – 17:00
Check In and Registration
18:00 – 21:00
HEDNA Evening Event Cheeva Garden

Tuesday, September 12

08:30 – 12:00
Check In and Registration
09:00 – 9:25
Welcome from HEDNA Grand Sindhorn
Join HEDNA’s leadership as they discuss their goals and priorities for the organization and open the conference.
09:25 – 10:15
2023 APAC Industry Outlook Grand Sindhorn
Insights and trends from across the hospitality landscape.
Speakers coming soon
10:15 – 11:00
Fireside Chat with Agoda’s Omri Morgenshtern Grand Sindhorn
Join us for an intimate discussion with Agoda’s CEO and hear about his vision for the regional giant.
Omri Morgenshtern, Agoda
11:00 – 11:30
Networking & Refreshments Foyer
11:30 – 12:00
Hotelier CXO Panel Discussion Grand Sindhorn
Hear senior hotel leadership discuss travel trends in Asia and beyond.
Speakers coming soon
12:00 – 13:30
Lunch Flourish Restaurant
13:30 – 13:55
The Continued Blurring of FinTech and Distribution Grand Sindhorn
This session will highlight the work HEDNA has done in creating industry standards with the Open Payment Alliance and what it means for guest check-in, hotel staff and distribution efficiencies.
Mike Carlo, XanderPay; Ana Arjones, Mastercard
13:55 – 14:30
The Complexity and Importance of Payments in Asia Grand Sindhorn
With so many countries, currencies and payment types throughout Asia, the level of complexity and associated costs exceed all other areas of the world. The session will touch on both the consumer journey as well as the increasingly important B2B payments.
Josh Ziegler, former CEO Rakuten Travel Xchange and payment entrepreneur
14:30 – 16:40
To Be Announced Grand Sindhorn
Details coming soon
16:40 – 17:00
Closing Remarks Grand Sindhorn

The event is finished.


Sep 11 - 12 2023


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Sindhorn Kempinski Hotel Bangkok
Sindhorn Kempinski Hotel Bangkok, Soi Ton Son, Lumphini, Pathum Wan, Bangkok, Thailand


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