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ABTA Consumer Law in the Marketing and Selling of Holidays

COVID-19 has put consumer rights more in the spotlight than ever before. ABTA’s popular
Consumer Law in the Marketing and Selling of Holidays training day returns on Thursday 24 November, with this year’s installment updated to include guidance on the latest consumer protection legislation surrounding the marketing and selling of holidays.

Speakers will cover topics including digital marketing practices, pricing and competitions, UK advertising rules, the impact of the PTRs on cancellations, refunds and compensation as well as the Consumer Rights Act. Also included will be a recap on the Advertising Standards Authority’s BCAP and CAP Codes as well as guidance on greenwashing and green claims in accordance with the CMA’s Green Claims Code.

Sessions:

  • UK’s advertising rules, the BCAP and CAP Codes
  • Greenwashing and the CMA’s Green Claims Code 
  • Recap on consumer protection regulation
  • Latest changes to consumer law impacting travel
  • Focus on flexible booking policies
  • Pricing – the legal perspective
  • Fair terms and conditions.

The event is finished.

Date

Nov 23 2022
Expired!

Time

London UK
9:30 am - 4:00 pm

More Info

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Labels

On Time

Location

London, UK
London, UK
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