Kennedy Webcast – Capturing More Catering and Event Sales Revenue
In this webcast, Doug will cover training tips from KTN’s catering sales training workshops.
Virtual
April 2025
May 2025
Kennedy Webcast – Train Your Team To Deliver E.P.I.C. Hospitality
In this workshop, Doug dives into an acronym he created from this word and will walk your guest-facing staff and leaders through how the concepts of empathy, patience, intuition, and compassion are foundational for creating truly memorable guest experiences while allowing for a lot more fun at work.
June 2025
Cvent CONNECT 2025
Cvent CONNECT is one of the largest event and hospitality technology conferences in the world, bringing together thousands of professionals to network, collaborate and learn from industry influencers and their peers.
Kennedy Webcast – Conquering Complaints, CONFIDENTLY
Participants in this webcast will learn the root causes of guest complaints are situationally and emotionally based, and certainly not intended as a personal attack.
No event found!